Remember that Thunderbird is distributed as a free product, and the Mozilla Foundation does not offer end-user support. But do expect a very active development community that is monitoring the Bugzilla bug database and is continually working to make the product better. Just like any software that is continuously under development, Thunderbird will have bugs, so don't expect perfection. The Release Notes may save you some frustration if something is not working as expected and you can't figure out why. You can also consult the Release Notes, which can be accessed from the Help | Release Notes menu option. If you want to visit IRC (moznet, or ) and try to get some live help, you can visit the #thunderbird forum, but you are probably better off going to #mozillazine if you have Thunderbird questions. These forums are categorized into sections that cover Thunderbird builds, general topics, features, and bugs. MozillaZine () also hosts several Thunderbird developer forums () that may contain useful information, but the support forum listed previously is the better first stop. This will definitely help the many forum watchers who are around troubleshoot your problem and get a solution posted much more quickly. Because mail configurations can be rather complex, it is helpful to include as much information as you can in your post. These forums require you to register, but after you post your questions, responses usually come fairly rapidly (sometimes within 24 hours). One great resource is the MozillaZine Thunderbird Support forum, located at. If this site doesn't address your specific question, there are a number of other places to go to get help. Navigating to Help | Mozilla Thunderbird Help routes you to, which is the online help site for the Mozilla Thunderbird mail client. As of this writing, Thunderbird does not have a built-in Help Viewer.
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